Terms & Conditions
Cheetah Sportswear Ltd make every effort to produce visuals that replicate your final garment requirements. Therefore, we require you thoroughly inspect the visuals provided BEFORE signing and sending as your approval. Responsibility for approval lies with the client - be certain to review all of the following:
* USE OF CORRECT / CURRENT / APPROVED LOGOS
* LOGO PLACEMENT
* PANTONE COLOUR REFERENCES
* TEXT - SPELLING /ALIGNMENT / FONTS / POSITIONS
* QR CODES - correct links / placement
* GARMENT STYLES
* That amendments to style of standard garments (by request) are visibly noted.
* SIZES
Once a CONFIRMED/SIGNED order is received by Cheetah Sportswear Ltd the customer is legally obligated to accept delivery of the garments. Cheetah Sportswear Ltd will deliver product as demonstrated within this document - refunds/ returns for bespoke garments will NOT be accepted.
Should you have further question, please contact your Cheetah Sportswear representative.
DELIVERY
Whilst every effort will be made to deliver orders to target, this is a target and due to seasonal trends this can be extended at any time even after an order has been confirmed. The target is not guaranteed and not contractual. Cheetah Sportswear Ltd reserves the right to split the supply of the ordered goods into more than one delivery. Cheetah Sportswear Ltd will invoice for Delivered Goods as they are dispatched. Carriage paid goods will be delivered to the customer by the cheapest reasonable method and route unless otherwise requested. The customer shall bear all additional costs invoiced by the Company in respect of any other agreed method of delivery.
SHORTAGES, DAMAGE, RETURNS
Notification of an issue/fault with an order must be made by phone/email/ letter to Cheetah Sportswear Ltd within 48 hours of receipt of delivery. The goods must be retained in unused condition and the cost of any loss or damage will be borne by the customer. Whereby Cheetah Sportswear Ltd has failed to comply with the confirmed customer order instructions or the product is faulty we will happily exchange the product within a reasonable time scale. If upon receipt of any invoice from the Company the Customer finds that any consignment of Goods covered by such invoice was not received by the Customer then Cheetah Sportswear Ltd will use its reasonable endeavors to assist the Customer in making a claim against the carrier by showing that such consignment of Goods was delivered to the carrier provided the Customer notifies the Company and the Carrier of all relevant details in writing within 7 days of the date of such invoice. Failure to take action within such time will render such assistance by the company entirely discretionary.
Cheetah Sportswear Ltd shall be under no obligation to accept returned Goods but may in its absolute discretion do so by prior agreement with the Customer. If Cheetah Sportswear Ltd does so agree then the Customer must return such Goods carriage paid and provide to the Company under separate cover the date and the number of the relevant invoice and (if possible) return the relevant delivery note. The Company reserves the right to impose a handling charge of 30% of the invoiced value of returned goods and (if the Customer has not already paid the relevant invoice) such handling charge (if imposed) must be paid forthwith upon return of the Goods and Cheetah Sportswear Ltd acceptance of such returned Goods shall be conditional upon prompt payment thereof.
For the avoidance of doubt Cheetah Sportswear Ltd shall not be responsible for the acts or omissions of any carrier.
